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Your questions answered

FAQs

What people ask about my services.

Still have questions?

"I’ve used consultants in the past. They’ve all talked a big game but actually delivered very little. How do I know you will deliver tangible results?"

I don’t charge for the initial Discovery meeting, as this is my opportunity to better understand your challenges and to assess if I can really help you. If I’m not your man, I will tell you there and then and probably recommend another consultant that I think is better suited to your needs.

Some consultants are happy to be paid a lot of money to produce a lengthy report, but are not so keen to get their hands dirty. I’m all about the execution and work in collaboration with you and your team to help implement the recommended changes. In my experience, having a hands-on approach to consulting is the only way to guarantee the results I promise to deliver. 

You won’t be locked into a fixed contract either. If for some reason you are not happy with the way things are going, you can stop working with me immediately, without paying any penalties. I am happy to offer this clause, as I really don’t believe you would ever need it!

"We have a team internally. Why would we need any external support?"

It’s the old adage of working ‘In’ a business rather than ‘On’ it. As a busy agency owner or senior director, you’re probably up to your eyeballs dealing with the issues that land on your desk every day. When do you actually have the time to step back and take a good look at your agency?

By working with me, you have access to an expert who knows what it takes to run a successful creative business with the benefit of an unbiased 'helicopter view' of your agency. This advantage point gives me the unique opportunity to make recommendations that are objective and with your agency's best interests at heart. 

It can also be lonely at the top. Having an experienced ear to use as a confidential sounding board can help you to make the tough decisions required to drive your agency forward. As your trusted advisor I work with you to identify your short to medium and long-term goals and then help you achieve them.

"How much do you charge?"

As every project and change programme is different, it is not possible to have a set cost for my services. All my proposals are tailored to meet the individual needs of my clients so my fees have to remain flexible. I’m happy to go with a set project fee, day rate or a monthly retainer - whatever works best for you. 

As an example of my fees, an Evaluation for an agency of between 25 to 45 people would be around £2,500 to £3,500. For that I will audit your entire agency - team structure, workflow, procedures, systems, financial management, business development, etc.

After the Evaluation, I will give you a detailed report that highlights all the areas that are a barrier to growth in your agency together with an action plan on how to remove them. 

If you decide to go ahead with my recommendations, I would love to work with you and your team to help with the implementation. We can work out a fee and payment structure that meets your budget. 

Still have questions?

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