Manish was brought on board to help us scale, and he quickly got to the heart of our challenges. He implemented a thorough agency audit, making the time to speak to every employee, and involving all key stakeholders, which was completed in weeks (not months). This process in itself generated a positive buzz amongst the agency, thanks to his unique friendly, inclusive, business-therapist style. The resulting recommendations and actions have immediately improved not just our operations and profit margin, but our company culture too. We couldn’t recommend him more highly but would prefer to keep him a secret for ourselves.