Growth Audit & Roadmap

Boost profit margins by 5–10% and build a stronger, more valuable agency
Recover hidden margin
Strengthen client retention
Build a scalable team
Fix delivery inefficiencies
Roadmap you can act on

Margins are flat or shrinking, growth is stalling, and delivery feels reactive. The team’s stretched, and behind the scenes, things feel chaotic and unclear.

You’re making it work, but it’s taking a toll. And without space to step back, it’s hard to see what’s really getting in the way – let alone how to fix it.

The Growth Audit & Roadmap gives you the clarity and direction you’ve been missing. It’s a focused, practical review of your agency’s operations, people and finances – designed to uncover hidden inefficiencies, improve profitability, and strengthen your foundations.

What you’ll gain

  • A clear, honest view of where profit is being lost – and how to recover it
  • Confidence to scale sustainably – not reactively
  • A roadmap tailored to your agency, not a generic template
  • Practical next steps to increase margin, streamline delivery, and maximise value
  • Space to lead – not just deliver

Why it works

This isn’t just an audit. It’s a targeted operational deep-dive built specifically for creative agencies.

With over 25 years of experience, I know what healthy, scalable agencies look like – and how to get yours there.

I’ll cut through the complexity and pinpoint the structural fixes that drive better performance, stronger margins, and free you up to focus on growth.

What’s included

The Growth Audit & Roadmap explores four key pillars that shape your agency’s performance and profitability – giving you a practical, structured view of what’s working, what’s not, and where to focus next.

  • Leadership
    I assess how you lead – from communication and delegation to time management, team alignment and decision-making. The goal? Help you lead at the right level, not get stuck in the weeds.
  • Financial Management
    I examine how your agency earns, spends and forecasts. This includes revenue streams, project profitability, pricing strategy, and how well resources are being used. You’ll get clear insight into where margin is lost – and how to recover it.
  • People
    I look at team structure, capability, and culture. That includes role clarity, onboarding, feedback, development and succession planning – so you can build a motivated, scalable team.
  • Process
    I review how work moves through the agency – from project planning and workflow design to resource management, budgeting and your tech stack. This helps identify delivery inefficiencies and strengthen consistency.

How it works

1. Discovery
I start with a deep-dive into your agency’s challenges, goals and context – so the audit is focused, relevant, and tailored to what you want to achieve.

2. Evaluation
I assess your agency across the four core pillars – leadership, financial management, people and process – to identify what’s working, what’s holding you back, and where margin is being lost.

3. Roadmap
You’ll receive a tailored report outlining your key barriers, quick wins and strategic priorities – so you have a clear plan to improve profit, performance and long-term value.

Who it’s for

This service is for Founders, CEOs, MDs and Ops Leaders in creative agencies who:

  • Are growing, but profit isn’t keeping up
  • Feel stretched across delivery, hiring and decision-making
  • Suspect internal complexity is costing time and money
  • Want to scale – but only if it’s sustainable
  • Are preparing for exit, and want clean systems and strong margins

Why now?

Every month you delay, you lose profit to inefficiency, unclear roles and poor delivery habits.

If you’re stuck in day-to-day mode, this is your chance to pause, zoom out and realign.

The longer you wait to fix what’s under the surface, the harder it is to scale – or sell – with confidence.

Why me?

I’ve helped creative and design agencies boost margins by 5–10% in just a few months – not by throwing everything out, but by focusing on the operational changes that really make a difference.

With over 25 years in the industry, I’ve scaled agency operations to $50 million in revenue, which led to a successful WPP acquisition. I understand what it takes to build a profitable, high-value agency – and how to balance operational rigour with creative excellence.

You’ll get clear, tailored advice based on what actually works – not a one-size-fits-all report, and not a set of recommendations you can’t act on.

“We worked with Manish on an Operations Audit for our social media agency.

Manish was awesome to work with – he was relaxed, generous with his time, and made the whole process a pleasure.

He spent time really getting to know our team and diving deep into our business – he was then able to distil this into a wide number of recommendations and suggestions.

Highly recommend!”

Alex Bodini, CEO & Co-founder, Spin Brands

Free growth strategy session

Not sure if this is the right fit? Let’s talk first.

Before we begin, we’ll have a focused 30-minute strategy session to explore:

  • What’s going on in your agency right now
  • What kind of support will create the most impact
  • Whether the Growth Audit is the right next step
  • What a more profitable, scalable agency could look like for you

There’s no pressure, no sales pitch – just honest advice, a fresh perspective, and a chance to see if this is a good fit for where you're headed.

Even if you decide not to move forward with the audit, you’ll leave with valuable insight and advice you can act on straight away.

Ready to strengthen your margins and grow with less stress?

Book your free 30-minute growth strategy session and take the first step toward a more profitable, scalable agency.

Schedule your free session here

EVALUATE YOUR AGENCY

Ready to grow but feeling stuck?

Take the free 5-minute agency assessment to get a clear view of where you stand – and what to fix first. You’ll get tailored, actionable advice across leadership, financial management, people, and process. No fluff. No pressure. Just insight you can use straight away.

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Want to achieve sustainable growth and a profitable agency, but just don't know where to start?